The role of contingency theory for tourist destinations management




Contingency Theory, Destination Management, Crisis Management, Adaptive Strategies


Contingency theory, known for its ability to adapt to dynamic conditions in an environment, has increasingly come to the fore as an agent of change in the ever-changing environment of the tourism industry. This study looks at the application of contingency theory in the tourism industry, with a particular focus on crisis management, community engagement, technological integration and the promotion of sustainable practices. The potential of the theory to be effective in managing uncertainties and promoting resilience in tourism destinations is presented in its ability to provide perspective. Furthermore, the paper recommends the application of the studies presented to investigate the enduring effects of contingency-oriented strategies on the long-term viability of tourism destinations. This paper emphasizes the interaction between contingency theory and new paradigms such as ecotourism, sustainable development and heritage conservation. It also suggests using contingency theory as a framework for understanding visitor behavior to increase the resilience, sustainability, and resilience of tourism destinations that are dynamic and complex.


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Author Biographies

Eda Kaya, Recep Tayyip Erdoğan University

She completed his undergraduate education at Eskişehir Anadolu University, Department of Tourism Management in 2023. She started his master's degree at Recep Tayyip Erdoğan University, Institute of Graduate Education, Department of Tourism Management in 2023. She is still continuing her master's education.

Research interests: Destination marketing and management, Tourism management, Sustainable tourism, Alternative tourism

Muhammet Caner Kaya, Trabzon University

He completed his undergraduate education at Akdeniz University, Department of Tourism Management and Hotel Management. He prepared his Ph.D thesis titled "Perception of Turkey in the South American tourism market and analysis in terms of Turkey" at Sakarya University of Applied Sciences in 2021 and earned the title of Doctor. He started to work as Assis. Prof. at Trabzon University, Vocational School of Tourism and Hotel Management in 2022.

His reserch interest areas: Sustainable tourism, strategic management in tourism, country image, destination management.


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How to Cite

Kaya, E., & Kaya, M. C. (2023). The role of contingency theory for tourist destinations management. Tourist Destination, 1(1), 25–32.



Theoretical paper