The role of leadership and emotional intelligence in destination management: A conceptual review
DOI:
https://doi.org/10.5281/zenodo.13284064Keywords:
Emotional intelligence, Leadership, Tourism, Tourist destinationAbstract
This study examines the importance of leaders' emotional intelligence skills in the tourism sector and their impact on both employee performance and destination management. Emotional intelligence refers to the ability of leaders to understand and manage their own emotions and the emotions of others and to behave accordingly. In the management of tourism destinations, high levels of emotional intelligence in leaders can have positive effects not only on employee motivation and job satisfaction, but also on the sustainability and competitiveness of the destination. This article discusses the relationship between emotional intelligence and leadership within a theoretical framework and discusses the applications of these two concepts in the tourism sector and especially in destination management. By analyzing the research in the literature, the effects of emotional intelligence on leadership and its benefits in the context of destination management are emphasized and practical suggestions are presented in this framework.
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Author Biography
Seçkin Kodal, Adıyaman University
Seçkin Kodal
Author Bio
Seçkin Kodal: He completed his postgraduate education at Yeditepe University in the Department of Master of Business Administration. In 2022, he completed his doctoral thesis at Bektaş Veli University, entitled " The effect of cultural differences on the performance of the expatriate managers of the multinational chain hotels: The case of Istanbul" and was awarded a doctorate. In 2012, he began working as a Research Assistant at the Adıyaman University School of Tourism. He continues to work as a Research Assistant PhD at the same faculty after completing his doctorate education. Research areas: Selection, Performance, and Evaluation of Management and Managers in Tourism Enterprises, Human Resources Management in Tourism Enterprises.
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